Customer Service Officer
Keen to get your foot in the door with Local Government? Then this opportunity with one of the fastest growing shires in Western Australia is for you!
Do you have?
- A positive attitude and excellent customer service skills
- The ability to work as an effective team member
- Excellent time management skills
We invite you to submit your application for the full-time position of Customer Service Officer. This position is responsible for providing professional, efficient and high quality customer service to ratepayers and customers of the Shire of Harvey.
View Position Description.
Benefits
Conditions of employment are in accordance with the Local Government Officers’ (WA) Award 2021 with a salary range between Level 3 ($66,966) to Level 4 ($76,131) per annum depending on qualifications and experience and benefits such as:
- Superannuation of 11.5 per cent occupational superannuation from date of commencement, with an opportunity that the Shire will match an employee’s voluntary contribution to their nominated plan provided that employee contributes an amount of at least 5 per cent or 6 per cent of their own salary.
- Full-time position, located at the Harvey Administration Building however, you may be required to work at other locations throughout the Shire as directed by your reporting officer.
- Four weeks paid annual leave, including a 17.5 per cent leave loading.
- Free membership to the Leschenault Leisure Centre, the Harvey Recreation and Cultural Centre and the Dr Peter Topham Memorial Swimming Pool.
- A medical examination and current police clearance will be required prior to appointment, costs to be reimbursed by the Shire.
How to Apply
Applicants are requested to apply online.
Please submit an online application using the Apply Now link below. As part of your online application form you will be prompted to complete relevant personal information and respond to application questions.
Applicants must address the Selection Criteria contained in the Position Description. These criteria are used to determine which applicant is best able to perform the duties of the position.
Supporting documents should be saved in PDF or Word (.doc) format (applications in other formats that cannot be opened will not be assessed)
Specific queries related to the position should be referred to the Coordinator Rates and Customer Service, Emma Hutchings on (08) 9729 0375.
Applications will remain open until the position has been filled. Please apply as soon as possible as the vacancy may close without notice.
The Shire of Harvey has an ongoing aspiration to become the most accessible and inclusive local government in regional WA.
As an Equal Opportunity Employer, the Shire encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender identity, and people from culturally diverse backgrounds to apply.