Customer Service, Rates Officer (12 Month Maternity Leave Cover)
Discover a world of opportunity at one of the fastest growing shires in Western Australia.
Do you have?
- The ability to work as an effective team member.
- A positive attitude and excellent customer service skills.
- Strong attention to detail and a knack for staying organised under pressure
We invite you to submit your application for the position of Customer Service, Rates Officer on a fulltime, fixed term basis for 12 months (Maternity Leave Cover). This position is responsible for providing assistance with the operation of the rating team to ensure that all rating functions are performed in a timely, accurate and efficient manner. The role is also responsible for providing professional, efficient and high quality customer service to ratepayers and customers of the Shire of Harvey.
View Position Description.
Benefits and Conditions
Conditions of employment are in accordance with the Local Government Officers’ (WA) Award 2021 with a salary range between Level 3 ($66,966) to Level 4 ($76,131) per annum, depending on qualifications and experience and benefits such as:
- Superannuation of 11.5 per cent occupational superannuation from date of commencement, with an opportunity that the Shire will match an employee’s voluntary contribution to their nominated plan provided that employee contributes an amount of at least 5 per cent or 6 per cent of their own salary.
- Fulltime, fixed term 12 month position located at the Harvey Administration Building however, you may be required to work at other locations throughout the Shire as directed by your reporting officer.
- A probationary period of three months is applicable to this position.
- Four weeks paid annual leave, including a 17.5 per cent leave loading.
- One rostered day off is available after every 19 working days. Rostered days off cannot be accumulated.
- Free membership to the Leschenault Leisure Centre, the Harvey Recreation and Cultural Centre and the Dr Peter Topham Memorial Swimming Pool.
- A medical examination and a current police clearance will be required prior to appointment, costs to be reimbursed by the Shire.
How to Apply
Applicants are requested to apply online.
Please submit an online application using the Apply Now link below. As part of your online application, you will be prompted to complete relevant personal information and application questions and attach your Cover Letter and Resume.
Your Cover Letter will address why you are the right person for the position, how your skills, experience and qualifications are relevant and your motivation for applying for this role. This information is used to determine which applicant is best able to perform the duties of the position.
Supporting documents should be saved in PDF or Word (.doc) format (applications in other formats that cannot be opened will not be assessed)
Specific queries related to the position should be referred to the Coordinator Rates and Customer Service, Emma Hutchings on (08) 9729 0375.
Applications close at 4pm on Monday, 28 April 2025.
The Shire of Harvey has an ongoing aspiration to become the most accessible and inclusive local government in regional WA.
As an Equal Opportunity Employer, the Shire encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender identity, and people from culturally diverse backgrounds to apply.